Terms and Conditions


General:

1. The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as “you”) with Bear On Me through (‘Bear On Me’, ‘us’, ‘we’ or ‘our’), at the Bear On Me website www.bearonme.com, mobile website or via phone.
2. By using www.bearonme.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the “Terms”). Please read our Terms and Conditions carefully before placing any orders on www.bearonme.com.
3. In order to shop on www.bearonme.com, you must be at least 18 years old and not under guardianship.
4. If you do not agree to the Terms and Conditions then please stop using the website and our services.


Prices and delivery charges:

5. The prices displayed on www.bearonme.com include Tax but do not include a delivery charge.
6. The cost for each delivery method is clearly indicated during the check-out process and it may vary depending on your purchase and delivery country.
7. Customers purchasing from a country served as DDU (Delivery Duty Unpaid) will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly from an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. 


Ordering:

8. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know as soon as possible. If we have already received payment for this order, we will attempt to refund the applicable amount using the same method used to make the payment. Sometimes alternative arrangements may be necessary, in which case we will contact you to settle the refund. 


Delivery:

9. Bear On Me will take care to be as accurate as possible when receiving and dispatching orders. We will dispatch the approved orders as quickly as possible and in the order that they have been received. Delivery normally takes about 3 – 21 working days (Monday – Friday) from the time of dispatching the order. Delivery times may vary depending on where the order is to be delivered. Occasional delays may occur during peak periods or in the case of unexpected events. At the latest, orders will be delivered within a thirty day window from placing the order.


Withdrawal of order and returns:

10. You have the right to cancel or return your purchases within a period of 14 calendar days after the day of delivery of the goods, which means that you are allowed to change your mind and send back the goods you have received, without any obligations from your side, apart from the return shipping fees.
11. If you wish to cancel or return your order, please provide us with notice at info@bearonme.com.
12. If the item you have received is faulty, please notify us as soon as possible and return the item. For any items that we do find to be faulty, we will always provide a full refund.
13. Bear On Me guarantees either a full refund or to replace any items. All we ask is for you to treat the product and its packaging with care - please return items undamaged and unused, with all Bear On Me labels and tags.


Payment methods:

14. You can pay for your goods by PayPal or Paysera payment system. The currency is Euro (€) for all countries. VAT is included in all our prices and the final price will be updated on the e-shop shopping cart when you select your shipping country.


Products and colors:

15. We have made every effort to display as accurately as possible the colors and composition of our products that appear on www.bearonme.com. If there are color differences between the colors shown on the website on your computer, phone or tablet and the actual colors of the product, this may be due to the screen settings on your computer, phone or tablet.
16. Each creation is hand made, hand painted or hand decorated, so please bear in mind that every piece is exclusively one of a kind and keeps its uniqueness in small details of perfect imperfections.


Ownership of rights:

17. Any use of the Bear On Me e-shop or its contents, other than for your own personal, non-commercial use, is prohibited without the permission of Bear On Me.


Customer Service:

18. If you have questions, complaints or any concern regarding your online purchase or the website you can email us at info@bearonme.com.


Business information: 

Bear On Me e-shop owner is Lina Zigmante.
Individual economic activity certificate No.: 633580
Address: Panerių str. 49, Vilnius 03160, Lithuania 

Cell: 370 600 00077
Email: info@bearonme.com